Method 1 — In your wallet/exchange app
Works for MetaMask, Trust Wallet, OKX, Binance, Bybit, etc.
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Open the app → go to Assets / Wallet and select the correct network:
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Ethereum: Ethereum / ERC20
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BNB Smart Chain: BNB Smart Chain / BSC / BEP20
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Open History / Transactions.
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Tap the specific deposit/withdrawal/transfer entry.
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On the details page, find Hash / TxID / Transaction ID.
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Often under “More details” or “View on Explorer”.
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Copy it (long-press or use the “Copy TxID” button). If you open it in the explorer first, copy Transaction Hash there.
If you only see an internal order number, tap View on Explorer to get the on-chain Transaction Hash.
Method 2 — Using a block explorer
Good when you know the sender/receiver address or want to verify independently.
A. Ethereum (ETH / ERC20)
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Copy your Ethereum address (starts with
0x). -
Open an Ethereum explorer (e.g., Etherscan).
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Paste the address into the search box.
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In Transactions, locate the right transfer by time/amount/peer.
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Open it and copy the Transaction Hash (Txn Hash).
B. BNB Smart Chain (BSC / BEP20)
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Copy your BSC address (
0xas well). -
Open a BSC explorer (e.g., BscScan).
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Paste the address → find the transaction → open it → copy the Transaction Hash.
Important: Always search on the correct chain (ETH on Etherscan, BSC on BscScan). Otherwise you’ll see “not found”.
Quick checks & tips
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TxID format: usually
0x+ 64 hex characters (total 66).
Example pattern:0x4f1a…c9b2(don’t shorten when submitting). -
No spaces or extra symbols.
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Confirm the network: ERC20 ≠ BEP20.
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If “Txn not found”: wrong chain, very recent tx (node not synced), or failed/canceled tx. Recheck and try again shortly.
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Internal transfers (within the same exchange) may not have an on-chain TxID—only an internal reference. Contact the platform’s support with that reference.
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