- It could be due to an invalid password or username. For any issues regarding logging into your Infinitum account, you can use Live Chat to speak to our client service officer for assistance. Alternatively, you may drop an e-mail to cs@bgifx.com and we will contact you shortly upon receipt of your e-mail.
Why can't I log into my Infinitum account?
1 min. readlast update: 07.11.2025